momo99 Platform Privacy Notice

This page describes what we collect when you use momo99 and how we keep that data protected. We at momo99 take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place bets on Liga 1, Piala AFF, Champions League, or our live-dealer games, we collect certain information. We use that data only to operate our platform, process your transactions, verify your identity, and comply with local regulations.

We do not sell your personal data to third parties for marketing purposes. We do share limited information with payment processors, identity-verification partners, and regulators as required by law. Our servers may be located outside your jurisdiction, but we apply consistent security standards across all locations.

This policy explains what data we collect, how we use it, how long we keep it, and your rights regarding your information.

What Data We Collect on momo99

We at momo99 collect different categories of data depending on how you interact with our platform:

• Account InformationWhen you register, we collect your full name, date of birth, email address, phone number, and residential address. You are responsible for providing accurate information.
• Identity Verification DataWe collect scans or images of government-issued identification (KTP, passport, driver's license) and proof of address (utility bill, rental agreement) to verify your identity before deposits and withdrawals.
• Payment InformationWe collect details about your deposits and withdrawals: the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount, and the date. We do not store your full payment-card numbers or bank-account numbers — those are held by our payment processors.
• Betting and Gaming DataWe collect information about every bet you place, game you play, and outcome you receive. This includes the market (Liga 1, live blackjack, Aviator slots, esports), the amount wagered, the time, and the result.
• Device and Log DataWe collect information about the device you use to access momo99 (mobile operating system, browser type, IP address), pages you visit, and how long you spend on the platform. This helps us detect fraud and improve performance.

We at momo99 collect this data automatically when you use our platform, and you provide some of it directly during registration and verification. You are not required to provide more data than necessary to operate your account, verify your identity, and process your transactions.

How We Use Your Data on momo99

We at momo99 use the data we collect for these purposes:

• Account OperationWe use your name, email, and phone to set up your account, send you login links, and notify you of account activity.
• Transaction ProcessingWe use your payment information to process deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment.
• Identity VerificationWe use your government ID and proof of address to verify your age and residency, and to comply with anti-money-laundering regulations.
• Fraud PreventionWe use device data, IP addresses, and betting patterns to detect fraudulent accounts and suspicious activity.
• Legal ComplianceWe use your data to comply with local gaming regulations, tax requirements, and law-enforcement requests.

We at momo99 do not use your data for unsolicited marketing emails or SMS messages unless you explicitly opt in. We do not sell your data to advertisers or data brokers. We may share anonymised, aggregated data (such as "momo99 users in Surabaya prefer Liga 1 betting") with research partners, but this data cannot identify you personally.

Third-Party Data Processors on momo99

We at momo99 work with third-party partners to operate our platform. These partners may access your data for specific purposes:

• Payment Processorsonline payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive deposit and withdrawal information to process your transactions.
• Identity Verification ServicesThird-party verification companies may access your government ID and proof of address to confirm your eligibility.
• Hosting ProvidersOur servers are hosted by cloud providers outside Indonesia. These providers have access to platform data but are contractually bound to keep your information confidential.
• RegulatorsGaming regulators and law-enforcement agencies may request your data for compliance and investigation purposes.

We at momo99 require all third-party processors to sign data-protection agreements and maintain the same security standards we apply internally. We do not authorise these partners to use your data for their own marketing or commercial purposes.

Data Retention on momo99

We at momo99 keep your account data for as long as your account is active. After you close your account, we retain transaction records and verification data for up to seven years to comply with tax and anti-money-laundering regulations. We delete non-essential personal data (such as device logs) within 90 days of account closure, unless we are legally required to retain it longer.

If you request deletion of your data before the retention period expires, we will delete non-essential information upon verification of your identity. However, we cannot delete transaction records or identity-verification data if we are legally obligated to retain them.

Your Rights Regarding Your Data on momo99

You have the following rights regarding your data on momo99:

• AccessYou can request a copy of all data we hold about you. Log into your momo99 account or contact our support team.
• CorrectionYou can update your name, email, phone, and address in your account settings at any time. For identity-verification data, you must contact our support team.
• DeletionYou can request deletion of non-essential data after account closure, subject to legal retention requirements.
• ObjectionYou can opt out of non-essential communications, though we will still send important account notifications.

To exercise any of these rights, contact momo99 support through your account dashboard or email. We will respond to your request within a reasonable timeframe, typically within 30 days.

Cookies and Tracking on momo99

We at momo99 use cookies and similar tracking technologies to remember your login preferences, detect fraud, and understand how you use our platform. Cookies are small files stored on your device that identify you when you return to momo99. You can disable cookies in your browser settings, but this may prevent momo99 from functioning properly.

We do not use cookies to track your activity outside momo99. We do not share cookie data with advertisers or data brokers. Cookies expire after a set period (typically 30 days for session cookies, longer for persistent login cookies) unless you manually clear them.

Data Security on momo99

We at momo99 encrypt all data in transit using industry-standard TLS (Transport Layer Security) technology. Your payment information is processed through secured payment gateways operated by mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank. We do not store full payment-card numbers or bank-account details on our servers.

We restrict access to personal data to authorised momo99 staff only. We conduct regular security audits and penetration tests to identify and fix vulnerabilities. However, no system is non-specific info secure — if a breach occurs, we will notify affected users and cooperate with law enforcement and regulators.

Jurisdiction and Data Transfers on momo99

Our servers and data processors are located outside Indonesia. By using momo99, you acknowledge that your data may be transferred to, stored in, and processed in countries outside your jurisdiction of residence. We apply the same data-protection standards regardless of server location.

We comply with applicable data-protection laws in the jurisdictions where we operate. If local law requires data localisation, we will maintain servers or backups within those jurisdictions.

Contact Us About Privacy on momo99

If you have questions about how we handle your data on momo99, wish to exercise your privacy rights, or believe we have mishandled your information, contact our support team through your account dashboard or email. We will investigate your concern and respond within a reasonable timeframe.

You may also contact the data-protection authorities in your jurisdiction if you believe we have violated applicable privacy laws.

Changes to This Privacy Notice

We at momo99 may update this privacy notice from time to time. We will notify you of material changes via email or a prominent notice on our platform. Your continued use of momo99 after such notification constitutes acceptance of the updated privacy terms.

By using momo99, you acknowledge that you have read and understood this privacy notice and agree to our collection and use of your data as described above. Your privacy is important to us, and we are committed to protecting it.